Frequently Asked Questions
Everything you need to know about staying connected in style.
How long does shipping take for Bond Touch bracelets?
Standard shipping typically takes 3-5 business days within the US, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the security seal is intact to qualify for a full refund.
Are Bond Touch modules waterproof?
Yes, Bond Touch modules are water-resistant up to 3 feet (1 meter) for 30 minutes, making them safe for daily wear and light swimming.
What materials are used in the bracelets?
Our bands are made from high-quality, medical-grade TPU silicone that is hypoallergenic and durable, while the module is housed in a polished, skin-safe plastic casing.
Do you offer a warranty on your jewelry?
Every Bond Touch purchase includes a 1-year limited warranty that covers any manufacturing defects or hardware malfunctions under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.